Privacy Policy

This Regulation on the privacy policy and processing of personal data of site users (hereinafter referred to as the Regulation) is an official document of Pravelon Limited Liability Company, Pravelon affiliates, legal entities under the Pravelon trademark.

This Privacy Policy governs any kind of processing of personal data and information of a personal nature (any personally identifiable information and any other information related to this) about individuals who are consumers of the Company’s services. This Policy applies to the processing of personal, personal data collected by any means, both active and passive, both via the Internet and without its use, from persons located anywhere in the world.

This Policy applies to all information posted on the Company’s Website on the Internet, as well as to any information about the User that the Company may receive in the process of using the Site, its services, services and products, or the Company’s services. The User’s access to the Company’s Website and/or the User’s use of the Website’s services means the User’s unconditional consent to the terms of this Regulation and the conditions for processing the User’s personal data specified therein. In case of disagreement with these conditions, the User must refrain from using the Company’s Website and its services.


Terms and Definitions

Pravelon is Pravelon Limited Liability Company; affiliates of Pravelon; authorized persons of Pravelon; employees of Pravelon; persons using the trademark “Pravelon” on a contractual basis;

This Regulation uses the following terms and their definitions:

Personal data – any information relating to a directly or indirectly identified or identifiable natural person (subject of personal data);

Processing of personal data – any action (operation) or a set of actions (operations) performed with or without the use of automation tools, with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;

Automated processing of personal data – processing of personal data using computer technology;

Dissemination of personal data – actions aimed at disclosing personal data to an indefinite circle of persons;

Providing personal data – actions aimed at disclosing personal data to a certain person or a certain circle of persons;

Blocking of personal data – temporary suspension of the processing of personal data (unless the processing is necessary to clarify personal data);

Destruction of personal data – actions, as a result of which it becomes impossible to restore the content of personal data in the information system of personal data and (or) as a result of which material carriers of personal data are destroyed;

Depersonalization of personal data – actions as a result of which it becomes impossible to determine the ownership of personal data by a specific subject of personal data without the use of additional information;

Personal data information system – a set of personal data contained in databases and information technologies and technical means that ensure their processing;

Cross-border transfer of personal data – the transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity.

We are responsible for the processing and storage of personal information of consumers of Pravelon services, as well as visitors to the site

Personal information – any information about a person that allows you to directly or indirectly identify this person, including his personal data, in the understanding of the legislation on the protection of personal data.

This Privacy Policy describes the types of personal information we collect from users of our sites (including the mobile site) and Pravelon customers. In addition, in this document we describe in detail the purposes and methods of collecting and processing your personal information.

  1. What information we collect and why.
  2. Method and place of personal information processing.
  3. Dissemination of information.
  4. Protection of personal information.
  5. Access to information.
  6. Cookies, Web Beacons and Other Technologies.
  7. Consumer oriented advertising.
  8. Links to other sites.
  9. Other Pravelon online services.
  10. Changes to the Privacy Policy.
  11. Legal information.


  1. What information we collect and why 

Information you provide to us

Pravelon collects and processes the following information: first name, last name and patronymic of the user (client), postal address, e-mail address and telephone number.

We only collect data that you voluntarily provide to us. For example, we may collect personal information (data from your public social network profile) to receive feedback from you about our services, or we request information about your location to register on the site in order to provide services or participate in a promotion. You have the right not to provide us with this information, but in this case, our site and services may not work correctly or some of their functions will not be available.


In addition, when you visit our website, we may automatically receive certain information about you. Such information may include: your IP address; information about the operating system of your computer or mobile device, as well as the type of browser; your device type; unique device identifier (UDID) or mobile equipment identifier (MEID) of your mobile device; the address of the site on which the link about us was placed; as well as information about the pages you have visited on our site.

We may use this information to administer, maintain and customize our website and services. In this “Privacy Policy” we also provide more information about how we use cookies.


Mobile devices and location information.

The mobile version of our website, with your separate consent, may receive information about the exact location of the mobile device using GPS, Wi-Fi, Bluetooth technologies or taking into account the distance to the nearest mobile base station.

Pravelon uses this information to provide services based on your location, such as identifying special offers for residents of your area that may be of interest to you, or to personalize your experience with the company.

You can always revoke your location consent that you have provided by turning off the collection of location data in your device or browser settings. If you wish to disable the location service on your mobile device, we recommend that you contact your mobile service provider or mobile device manufacturer. If you would like us to remove your location information, please send us an email at Please note that after deleting the specified data, some services may not work correctly.


  1. Method and place of personal data processing

Processing method

The processing of personal information is carried out using computers and (or) automation tools in accordance with procedures and methods that are consistent with the purposes of data collection.

In some cases, the collected personal information may be available to certain categories of responsible persons of Pravelon (the Data Controller) associated with the maintenance of the site (for example, administration, sales department, marketing department, call center, legal department, system administrator) or third parties (e.g., third party technical service providers, postal organizations, hosting providers, information technology providers, communications service providers) for which we charge, as appropriate, to act as a Data Processor. You can additionally request a list of these persons from us.

Place of data processing

The data is processed in the operating offices of Pravelon and in other places where the parties involved in their processing are located. For more information, please contact us (data controller and database owner).


  1. Use of personal information.

To provide services, your personal information may be used and processed internally by Pravelon.

Any use of your personal information by Pravelon is governed by this Privacy Policy. From time to time, we may send you communications containing marketing and promotional information about our products and services, promotional offers, etc. If you do not give us consent to receive these communications (during registration or ordering services), we will not send them to you.

Pravelon has the right to engage other companies to provide services and organize advertising campaigns. These companies may also access some of your personal information, only to the extent necessary to provide the services, and may not use it for any other purpose.

Pravelon does not sell, transfer or transmit the personal information of its customers and users of our site to third parties outside of Pravelon.

However, with your consent, we may occasionally send you marketing information on behalf of one of our partners about products and services that mihgt be of interest to you. We may also ask you if you would like to receive marketing communications from our business partners. If you agree to receive the newsletter, we will not share your personal information with these partners, but we will send you materials by email on behalf of these partners.

Pravelon reserves the right to use and disclose any information about you as expressly permitted by law or regulation to protect the integrity of our services, protect our rights, or to assist law enforcement in investigating crime and public safety.


  1. Protection of personal information.

Pravelon takes all commercially reasonable measures to prevent unauthorized access to personal information and data obtained in the course of using the Pravelon website or services. We are committed to protecting your personal information, however we strongly encourage you to take all available precautions to protect your personal information during transmission. To do this, change your passwords frequently, use combinations of letters and numbers, and use a secure browser.

Ensuring the information security of children.

The site is not aimed at attracting the attention of children and minors. Pravelon does not knowingly collect personal data from children and persons under 18 years of age and does not send them requests for personal information.


  1. Access to information

You are in complete control of all personal information that you provide to us. You have the right at any time to clarify or change the personal information we have collected from you, or change your preferences for receiving advertising and marketing information from us and our partners. You have the right to ask us to delete all information we have collected about you at any time (right to be forgotten). To do this, send us an email or a letter to the address specified in the last section of this Policy.


  1. Cookies, web beacons and other technologies

The site collects information about your behavior on our site and visits to the pages of the site in order to obtain statistics on visits and site usage efficiency, create an individual approach and tailor our services to the interests of each user. We do this through various technologies, one of which is cookies.

This is data that a website may send to your browser and will be stored on your computer for identification on that website.

The most common use of cookies is to evaluate the performance of websites (for example, to measure the number of visitors and how long they stay on the website), to determine the most interesting and visited topics and pages, and to ensure ease of use, navigation and use of the website, without collecting any personal information. Cookies can also be used to create a personalized experience based on the user’s experience on the site and their preferences. Over time, this information improves the user experience.

Cookies are generally divided into session cookies and persistent cookies. Session cookies help you navigate the site efficiently so that information you request once per session will no longer be requested again. Session cookies are stored in temporary memory and are deleted when the browser is closed. Persistent cookies store user settings for the current and subsequent visits (for example, they simplify authorization on the site – they allow you to remember the user’s credentials). They are stored on the hard drive of the computer or on the drive of the mobile device and are activated when the browser is launched. We use persistent cookies to store information such as the user’s language and country.

If you no longer wish to receive cookies or wish to receive information about the receipt of cookies, please adjust your web browser. However, if you disable all cookies, you may not be able to use some of the site’s services and features.


  1. Directed (targeted) advertising.

We use cookies, the Google remarketing tag, the Facebook pixel and other advertising technologies to serve you ads tailored to your individual interests and preferences. This section of our Privacy Policy provides additional information on this subject.

You may see personalized Pravelon advertisements on the Internet based on your interests. This data enables us to customize the appeal to the user and the client, taking into account his demographic interests, as well as use contextual advertising and personalize the offer of services. We use this information to show you advertisements that may be of interest to you. This process helps us evaluate the effectiveness of marketing tools and advertising campaigns. You can opt out of targeted ads by visiting the following sites:

Please note that even if you disable this option, you will still see ads on the Internet, but they will not be targeted to your personal interests.


  1. Links to other sites.

If you visit third party sites that are not operated by Pravelon by following links on our site, you should read their privacy terms and other practices. We are not responsible for the privacy practices and data collection practices of other companies, and any information you provide to such companies is collected by them in accordance with their privacy policies.


  1. Other Websites and Online Services of Pravelon.

All Pravelon websites and online services are subject to this Privacy Policy. In the process of providing services, Pravelon undertakes to strictly comply with the confidentiality rules set forth in this Policy.


  1. Amendments to the privacy policy.

We have the right to change this Policy at any time by posting a new version of the Privacy Policy on the site. We strongly encourage you to check this link and the last modified date at the top of the page frequently to keep up to date with the latest changes.

If you do not agree with any changes to the Policy, you must stop using the Pravelon website and services and may require us to delete your personal information.

This privacy policy applies to all personal information of users of the site and Pravelon customers that we have, regardless of the method of collection and the way it was obtained.


  1. Legal information.

This Privacy Policy complies with the requirements of the legislation of Ukraine on the protection of personal data, as well as the requirements of the legislation of most CIS countries and contains detailed information about the data collected, purposes, methods of their collection, processing and use.

Note for users of the russian federation and belarus: We do not cooperate with citizens of the russian federation and belarus.

Note for European users. This Privacy Policy has been prepared in fulfillment of obligations under the General Data Protection Regulation (EU Regulation 2016/679 of April 27, 2016 or GDPR – General Data Protection Regulation).